Delivery and Returns

Delivery

Safe, secure and quickly to your door.

Returns

We can’t foresee a problem but it’s easy if there is one.

Delivery

We are pleased to be able to deliver our jewellery making products to a number of destinations around the globe.

You can order as many products as you wish in one day and pay just one delivery charge.

Country Standard Delivery (Working days) Cost
Direct from our Warehouse Drop-shipped via third-party
 United States 5-7 days8-11 days$12.95

*Dropship orders cannot be sent out using premium delivery any orders combined to with dropshipped items will automatically convert to standard delivery.



A full breakdown of the areas we now deliver to, along with our charges, is available below. All delivery times are stated in working days and do not include Weekends and Bank Holidays.

Country Standard Delivery (Working days) Cost Premium Delivery* Cost
Direct from our Warehouse Drop-shipped via third-party
 United Kingdom 4-6 days7-10 days$5.33 2-3 days$8.03
 Australia 5-8 days8-12 days$9.45
 Austria 3-5 days6-9 days$8.23
 Belgium 3-5 days6-9 days$8.23
 Cyprus 3-6 days6-10 days$8.23
 Denmark 3-5 days6-9 days$8.23
 Finland 6-7 days9-11 days$10.60
 France 3-5 days6-9 days$8.23
 Germany 3-5 days6-9 days$8.23
 Greece 5-8 days8-12 days$14.15
 Ireland 3-5 days6-9 days$8.23
 Italy 3-6 days6-10 days$8.23
 Luxembourg 3-5 days6-9 days$8.23
 Malta 4-6 days7-10 days$8.23
 Netherlands 3-5 days6-9 days$8.23
 New Zealand 5-8 days8-12 days$11.33
 Portugal 5-8 days8-12 days$8.23
 South Africa 5-8 days8-12 days$8.94
 Spain 4-6 days7-10 days$9.41
 Sweden 6-7 days9-11 days$9.41

Please note, whilst we endeavor to deliver orders within the stated delivery times, delays caused may be beyond our control and due to our individual delivery services.

Should you experience any issues with delivery or require assistance with your order please get in touch with our Help Team and they will happily assist you. To contact us: Click Here

Cut off Times

All products ordered in a single day will only incur one delivery charge.

Products added to your order in the following day/s (after the cut-off time) will have a separate delivery charge. See cut-off times below:

Country Order cut off time
UK Midnight GMT
US Midnight EST
Rest of the world Midnight for your country
Country Standard Delivery
 United StatesDirect 5-7 days, $12.95Dropshipped8-11 days, $12.95

*Dropship orders cannot be sent out using premium delivery any orders combined to with dropshipped items will automatically convert to standard delivery.

Country Standard Delivery Premium Delivery*
 United KingdomDirect
4-6 days, $5.33
Dropshipped
7-10 days, $5.33		 2-3 days, $8.03
 AustraliaDirect
5-8 days, $9.45
Dropshipped
8-12 days, $9.45
 AustriaDirect
3-5 days, $8.23
Dropshipped
6-9 days, $8.23
 BelgiumDirect
3-5 days, $8.23
Dropshipped
6-9 days, $8.23
 CyprusDirect
3-6 days, $8.23
Dropshipped
6-10 days, $8.23
 DenmarkDirect
3-5 days, $8.23
Dropshipped
6-9 days, $8.23
 FinlandDirect
6-7 days, $10.60
Dropshipped
9-11 days, $10.60
 FranceDirect
3-5 days, $8.23
Dropshipped
6-9 days, $8.23
 GermanyDirect
3-5 days, $8.23
Dropshipped
6-9 days, $8.23
 GreeceDirect
5-8 days, $14.15
Dropshipped
8-12 days, $14.15
 IrelandDirect
3-5 days, $8.23
Dropshipped
6-9 days, $8.23
 ItalyDirect
3-6 days, $8.23
Dropshipped
6-10 days, $8.23
 LuxembourgDirect
3-5 days, $8.23
Dropshipped
6-9 days, $8.23
 MaltaDirect
4-6 days, $8.23
Dropshipped
7-10 days, $8.23
 NetherlandsDirect
3-5 days, $8.23
Dropshipped
6-9 days, $8.23
 New ZealandDirect
5-8 days, $11.33
Dropshipped
8-12 days, $11.33
 PortugalDirect
5-8 days, $8.23
Dropshipped
8-12 days, $8.23
 South AfricaDirect
5-8 days, $8.94
Dropshipped
8-12 days, $8.94
 SpainDirect
4-6 days, $9.41
Dropshipped
7-10 days, $9.41
 SwedenDirect
6-7 days, $9.41
Dropshipped
9-11 days, $9.41

Please note, whilst we endeavor to deliver orders within the stated delivery times, delays caused may be beyond our control and due to our individual delivery services.

Should you experience any issues with delivery or require assistance with your order please get in touch with our Help Team and they will happily assist you. To contact us: Click Here

Cut off Times

All products ordered in a single day will only incur one delivery charge.

Products added to your order in the following day/s (after the cut-off time) will have a separate delivery charge. See cut-off times below:

Country Order cut off time
UK Midnight GMT
US Midnight EST
Rest of the world Midnight for your Country

A full breakdown of the areas we now deliver to, along with our charges, is available below. All delivery times are stated in working days and do not include Weekends and Bank Holidays.

Please note, whilst we endeavor to deliver orders within the stated delivery times, delays caused may be beyond our control and due to our individual delivery services.